House Lockout
In most cases we get you back inside with your door and lock in one piece, and we check ID and proof you live there every single time.
Mon–Sat 8 AM–8 PMInsured15 years of experience
Back inside, with your door in one piece.
Careful entry first
Most house lockouts are opened by picking the lock or with a bypass method that leaves the lock working afterward. Drilling is a last resort, and we discuss it with you before we ever reach for the drill.
Some doors take more care than others. A knob lock on its own is usually simple, a deadbolt takes more patience, and a high-security or keypad lock may need a different approach. Telling us what’s on the door lets us pack the right tools.
We check ID every time
Before we open any home, we always ask for photo ID and proof that you live there.
It’s the same check that keeps a stranger from talking their way into your house.
Lost the keys, not just locked out?
If your keys are gone for good, whoever finds them may have your address too. A lock rekeying visit makes those keys useless.
While you wait for us, our blog post on getting back in after a house lockout has a few practical tips.
From the call to the open door
Call with the details
The address, which door and lock, and whether anyone is inside the house. If a child or pet is in there, say so first.
Quick response
We head out, and at the door we look at your ID and proof that you live there.
Careful opening
We open the door using the gentlest method that works on your lock.
Lock check
We test the lock, and rekey it or cut a key if you need one.
Before we open the door
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Photo ID
Your own photo ID. We check it every time, before the door opens.
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Proof you live there
Something that shows this is your home. We check it along with your ID.
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Which door
Front, back, side or patio: tell us which one you’re locked out of and what lock it has.
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Keep it handy
Have your ID and proof ready, and we can get to work as soon as we arrive.
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Child or pet inside
If anyone may be in danger, call 911 first. Then call us.
Shut out of the house right now?
Call us, or book online if it can wait. Have your address and the door you’re locked out of ready.
House lockout questions
When do I pay?
After the work is done: once you’re back inside and the lock works as it should.
Is drilling ever needed?
Rarely. We start with methods that leave your lock working. If a lock truly can’t be opened another way, we explain why and get your OK before drilling. When drilling is the only way, we can replace the cylinder or the lock so you can usually lock up again the same day.
Can my landlord let me in instead?
If your landlord or property manager has a key, that may be the simplest way in. If not, call us, and we’ll open the door once we’ve checked your ID and proof that you live there.
Do you open apartments and condos?
Yes. Apartments, condos, townhomes and houses, along with side doors and many sliding patio doors. Gated communities and buildings with an entry code are fine too; just tell us how to reach your door.
Should I rekey after a lockout?
If the keys were only locked inside, there’s no need. If they’re lost, or might have been taken, yes: a rekey makes sure nobody else can use them.
More emergency locksmith services
Locked out? Call us now.
We explain the price before we head your way whenever possible, and you pay when the work is finished.