Privacy Policy

Introduction

At 84 LockSmith, we respect and value your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website, contact us for services, or otherwise engage with our company. By using our services or submitting information to us, you agree to the practices described in this policy.

Types of Information Collected

We may collect the following types of personal information from you:

• Contact Information: Name, email address, phone number
• Service Information: Location details, type of service requested
• Communication Data: Any correspondence sent to us, including inquiries, feedback, or other communications

How Information is Collected

We collect personal information through various means, including:

• Online Forms: When you fill out our “Contact Us” form or any other web forms
• Phone Calls & SMS: When you contact us for services or inquiries
• In-Person: During service calls
• Automatically: Through cookies and other technologies when you visit our website

Purpose of Data Collection

The information we collect is used for the following purposes:

• To respond to your inquiries and provide locksmith services
• To process and manage service requests
• To improve our services, website, and customer experience
• To communicate with you regarding service updates, promotions, and relevant news via email, phone, or SMS (with your consent)
• To comply with legal obligations or resolve disputes

Data Security Measures

We are committed to protecting your personal data. We implement appropriate technical and organizational security measures, including encryption and secure storage, to prevent unauthorized access, alteration, disclosure, or destruction of your information. While we strive to protect your information, no data transmission over the internet or storage system is 100% secure.

Data Sharing

We do not sell, rent, or share your personal information with third parties for marketing purposes. However, we may share your data in the following circumstances:

• Service Providers: With third-party providers who assist us in delivering services, such as payment processors or customer management systems, provided they adhere to similar privacy standards
• Legal Requirements: If required by law or in response to legal requests (e.g., court orders, subpoenas)
• Business Transfers: In the event of a merger, acquisition, or sale of company assets, your data may be transferred to the new owner

Website Analytics

Our website uses Google Analytics, a service from Google, to understand how visitors use the site, such as which pages they view and how they found us. Google Analytics uses cookies to collect this information, along with details such as your browser, device, and general location.

We use this information to improve our website and services. You can read how Google uses information from sites that use its services at policies.google.com/technologies/partner-sites, and you can opt out of Google Analytics with Google’s browser add-on at tools.google.com/dlpage/gaoptout.

Your Rights

You have the following rights regarding your personal data:

• Access: You may request access to the personal information we hold about you
• Correction: You can request corrections to your personal information if it is inaccurate or incomplete
• Deletion: You may request the deletion of your personal information, subject to certain legal obligations
• Opt-Out: You may opt out of receiving marketing communications, including SMS, at any time by following the opt-out instructions provided in the communication or by contacting us directly

To exercise any of these rights, please contact us using the details below.

SMS Consent

By providing your phone number to 84 LockSmith, you consent to receive SMS messages from us regarding your service request, updates, or promotions. Your phone number will not be shared with third parties for marketing purposes. You may opt out of SMS communications by replying “STOP” to any text message or by contacting us directly.

Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us:

• Mailing address: 84 LockSmith, PO Box 675, Meridian, ID 83680
• Email: info@84locksmith.com
• Phone: (208) 747-0707

This Privacy Policy may be updated from time to time. We will notify you of significant changes by updating the effective date at the top of this page.